Cloud-hosted, fully managed
No on-site PBX to maintain. Your phone system lives in secure UK cloud infrastructure — we handle setup, updates and monitoring.
VoIP Refresh · The Digital Group
Could your phone system do with a Refresh?
Ditch the old ISDN line and outdated hardware. We design, install and manage cloud-based VoIP phone systems — built on 3CX — that keep your team connected from the office, home or mobile. Reliable, flexible and refreshingly simple.
- UK-based support
- 3CX certified partner
- Number porting handled
- No long contracts
- Works on any device
- Setup in days
The Digital Group · VoIP Refresh
Why a Refresh
A phone system that finally keeps up with how you work
Old phone systems hold growing businesses back. A VoIP Refresh with The Digital Group replaces ageing hardware and fixed lines with one flexible, cloud-based platform.
Office, home & mobile
Take calls on your desk phone, laptop or mobile app. One number, one voicemail, wherever your team works.
ISDN switch-off ready
Stay ahead of the copper switch-off. We future-proof your telephony and port your existing numbers across seamlessly.
Lower call costs
Break free from expensive multi-year contracts and per-user line rental. 3CX gives you a flat annual licence — no per-seat surprises.
UK support team
Our Sheffield engineers configure, troubleshoot and manage your system end-to-end. No queues, no overseas helpdesks.
Built-in video & chat
Video conferencing, web chat and instant messaging are built in — a complete communications platform, not just a phone.
100%UK-based support
< 1 dayTypical setup window
0Number porting surprises
24/7Monitoring on managed plans
How it works
A Refresh in three simple steps
From first call to go-live, most Refresh projects are up and running within a few days — not weeks of downtime.
- 01
Tell us about your setup
Register your interest and we'll arrange a quick discovery call to understand your current lines, users and budget.
- 02
We design your Refresh
Our Sheffield team scopes the right 3CX licence tier, ports your numbers and plans the cutover around your working hours.
- 03
Switch on & go
Users are provisioned, handsets and apps configured, and you go live with zero downtime — fully supported from day one.
Ready when you are
Register your interestCould your phone system do with a Refresh?
Tell us a bit about your business and we'll arrange a free, no-obligation consultation to scope your VoIP Refresh — including number porting and a transparent quote.
- Free consultation
- No long contracts
- Sheffield-based team
Register your interest
Let's book your free Refresh call
Pop your details in and a member of our Sheffield team will be in touch within one working day to arrange your no-obligation consultation.
- We scope your current lines, users and budget
- You get a transparent 3CX quote — no long contracts
- Number porting and setup handled end-to-end
Good to know
Questions about the Refresh
It's a full review and upgrade of your telephony. We assess your current lines and hardware, then move you onto a modern cloud-based VoIP platform (3CX) — porting your numbers, configuring users and supporting you through the switch.
No. We handle number porting as part of the refresh, so your customers can keep calling the same numbers. There's no need to reprint stationery or update your website.
Not necessarily. 3CX works on existing IP handsets, plus your team's laptops and mobiles via the free apps. We'll recommend the right mix for your budget — you're never locked into proprietary equipment.
For most small and mid-sized businesses, a Refresh is up and running within a few days of sign-off. We plan the cutover around your working hours to avoid downtime.
Yes. Our Sheffield-based engineers provide ongoing configuration, troubleshooting and monitoring on our managed plans — no overseas helpdesks, no long hold queues.
3CX is licensed on a flat annual basis rather than per-user line rental, which keeps costs predictable. You'll get a transparent quote after your free consultation.